Privacy Policy — Virtual Reality Johannesburg
Legal Protection • POPIA Compliant

Privacy Policy

Effective Date: 17 November 2025
Virtual Reality Joburg, located at 11 Scafell Road, Floracliffe, Johannesburg, South Africa, 1709, operates the https://virtual-reality.joburg/ website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

Personal Information

Contact information including your name, email address, telephone number, and other information you voluntarily provide. Interaction data such as correspondence, service requests, and feedback.

Technical & Usage Data

Log data including your IP address, browser type, pages visited, time spent, and diagnostic data. We also use cookies and similar tracking technologies to track activity on our website.

Google Analytics & AdSense

We use Google Analytics to understand how our website is used. We do not combine this data with personally identifiable information. Our website also uses Google AdSense advertising cookies.

2. How We Use Your Information

  • Provide Services

    To operate, maintain, and improve our website and services.

  • Communication

    To send updates, marketing materials, and respond to enquiries.

  • Analytics

    To understand and analyze how you use our website.

  • Security

    To detect, prevent, and address fraud and technical issues.

3. Cookies & Tracking

We use cookies and similar tracking technologies to improve user experience, analyze site performance, and personalize content. Cookies are small text files stored on your device that help us recognize returning visitors and remember user preferences. You may configure your browser to refuse cookies.

4. Third-Party Services

We do not sell, trade, or rent your personal information. We may share generic aggregated information with business partners. Third-party services like Google Analytics operate under their own privacy policies. We comply with GDPR provisions regarding transfer of personal data from the EU.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information including:

Encryption protocols to protect data during transmission.
SSL technology for encrypting and protecting data communication.
Access controls and identity management for authorized personnel only.
Regular security assessments and penetration testing.
Employee training and awareness programs on data protection.

6. Your Rights (GDPR & POPIA)

Under GDPR and South Africa's POPIA, you have the following rights regarding your personal data:

Right to be informed about our collection and use of personal information.
Right of access to the personal information we hold about you.
Right to rectification of inaccurate or incomplete information.
Right to erasure — the right to request deletion of your data.
Right to restrict or object to the processing of your personal information.
Right to data portability — obtaining a copy of your personal data.

In compliance with POPIA, we will notify the Information Regulator and affected data subjects of any security breach involving unauthorized access to personal information.

7. External Links

Our website may contain links to third-party websites not operated by us. We are not responsible for the privacy practices or content of those sites. We strongly advise reviewing the privacy policy of every site you visit.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

Email

zaluckyb@gmail.com

Phone

+27 72 972 2724

Address

11 Scafell Road, Floracliffe, Joburg, 1709

Virtual Reality Joburg • POPIA & GDPR Compliant